Before the handover call, what should be ensured about the documents?

The correct choice emphasizes the importance of ensuring that all necessary documents are completed and uploaded to the QPN Assistant before the handover call takes place. This step is crucial as it allows for streamlined communication and access to necessary materials during the call. Having the documents uploaded ensures that everyone involved has access to the same finalized information, which helps eliminate confusion and facilitates a smooth transition.

Proper documentation is critical in handover processes, as it ensures that all stakeholders are on the same page and have access to the information required for informed discussions. This preparedness enhances the efficiency of the call and supports effective decision-making.

In contrast, the other options focus on physical distribution or external reviews, which might not be as effective or relevant in a situation where timely access to completed documents is paramount. Discussing documents with clients beforehand can be beneficial, but it does not replace the need for comprehensive documentation being readily available at the time of the call.