How can users access existing tickets?

Accessing existing tickets in the Qualtrics platform is efficiently done by utilizing the "View All Tickets" feature located on the My Projects page. This functionality offers users a streamlined way to navigate and review all open and past tickets without needing to remember or manually enter ticket IDs. It consolidates relevant information in one place, making it easier to manage and track various tickets effectively.

While searching for ticket IDs is a method that could work, it can be cumbersome and less efficient, especially if users are unaware of all existing tickets. Requesting access from a supervisor is not a direct method for accessing tickets, as it relies on another person's intervention, which is unnecessary with the right navigational tools available. Manually entering ticket details is also impractical and time-consuming, as it defeats the purpose of having an organized system to quickly view existing tickets. Hence, opting for the direct approach through "View All Tickets" is the most effective way to access existing tickets.