In XM Directory, which feature allows for the viewing of transactional data for users?

The Touchpoint Timeline feature in XM Directory is specifically designed to provide a comprehensive visualization of transactional data related to users. This tool allows users to view and analyze interactions at various touchpoints over time. It offers insights into user behavior by consolidating data from surveys, feedback loops, customer interactions, and other relevant sources, allowing for a clear representation of the user's journey and engagements.

The ability to see transactional data in a chronological manner helps organizations understand how different experiences and touchpoints affect user sentiment and behavior over time. This context is crucial for organizations aiming to tailor their strategies based on individual interactions and overall user experiences.

In contrast, the Activity Log captures a record of actions and changes made within the system, while Survey Flow pertains to the structure and organization of surveys rather than transactional data. User Analytics generally focus on high-level metrics and trends rather than the detailed transaction-level insights provided by the Touchpoint Timeline.