Is product satisfaction an example of Operational Data (O data)? True or false?

Product satisfaction is not an example of Operational Data (O data). Operational data typically refers to structured, transactional information that is generated through the day-to-day operations of a business, such as sales figures, inventory levels, or customer transactions. It provides insight into the efficiency and performance of business operations.

In contrast, product satisfaction falls under the category of experiential or survey data, often referred to as Experience Data (X data). This type of data captures customer sentiments, opinions, and experiences regarding a product or service, which are crucial for understanding customer needs and improving offerings. Therefore, classifying product satisfaction as Operational Data would not align with the definition of O data, as it does not pertain to the operational mechanics of the business.