What are the two types featured in the XM Directory setting known as Automations?

The correct answer highlights the two types featured in the XM Directory setting under Automations: Contact Import and Survey Distribution.

Contact Import refers to the process of bringing in new contacts into the XM Directory from various sources, which helps in maintaining an updated and comprehensive list of contacts for future engagements. This functionality is essential for ensuring that survey distribution reaches the appropriate audience and can improve response rates.

Survey Distribution involves the methods through which surveys are sent out to the contacts in the XM Directory. This includes automation features that allow you to set up scheduled distributions, ensuring that surveys are delivered at optimal times and allowing for streamlined data collection efforts.

These two features work hand-in-hand to enhance the efficiency of managing contact information and disseminating surveys, thereby facilitating a more effective experience in data collection and engagement for the user.