What does a comprehensive testing strategy ensure?

A comprehensive testing strategy ensures that all aspects of scoring are validated both in the survey and dashboard. This is crucial because it confirms that the data collected through the survey is accurately reflected in the reporting and analytics tools within the dashboard. By validating scoring, it ensures that respondents' answers are scored correctly according to the established criteria, thereby enhancing the reliability and validity of the survey results.

In a well-structured testing strategy, it's not enough to just run tests within the survey environment; the integration and functioning of the data in the dashboard are equally important. This thorough validation process helps to prevent discrepancies between how responses are collected and how they are interpreted, which can lead to incorrect conclusions and decisions based on the data.

While collecting feedback post-launch, resolving user accessibility issues, and conducting tests exclusively within the survey are important elements of a quality assurance process, they do not encompass the full scope of what a comprehensive testing strategy aims to achieve.