What does a custom metric allow users to do in dashboard settings?

A custom metric in dashboard settings empowers users to develop tailored measurements based on their specific needs. This flexibility is critical in allowing organizations to measure the aspects that matter most to their operations, rather than relying solely on predefined metrics that may not fully capture the nuances of the data being analyzed. By creating custom metrics, users can define the calculation, aggregation method, and parameters that are relevant to their unique context, enhancing their ability to derive insights that drive decision-making.

This capability is particularly valuable in situations where the default metrics do not provide an adequate reflection of a respondent's behavior or when specific business outcomes need to be tracked in a unique way. Custom metrics enable more personalized data exploration and reporting, which can lead to more impactful strategies and tailored actions based on the analytics derived from survey data.