What is the desired outcome of a successful project handover?

The desired outcome of a successful project handover is correct documentation and customer satisfaction. This process is essential for ensuring that all relevant information regarding the project is accurately communicated and archived. Proper documentation helps the receiving team or client understand the project's details, functionalities, and operational guidelines. Customer satisfaction reflects the overall success of the project, indicating that the project has met or exceeded client expectations. Achieving both of these outcomes is crucial for the continuity of operations and for fostering a positive relationship between the service provider and the client.

While reviewing the project's financials can be important, it does not encompass the overall objectives of a handover. A final presentation to stakeholders may be useful for summarizing the project but does not guarantee that all aspects of the project are transferred effectively. Similarly, implementing additional features, while potentially beneficial, does not pertain to the completion and transition stages of a project handover but rather suggests ongoing development rather than concluding the project.