Which component allows customization of metrics in dashboard reporting?

Custom Metrics is the component that enables users to tailor their dashboard reporting by defining specific metrics that reflect the unique needs and goals of their organization. This feature allows users to create and prioritize metrics based on the dimensions and data points most relevant to their analysis, thus enhancing the insights that can be gained from the data.

For instance, if an organization wants to track customer satisfaction across various segments, they can establish Custom Metrics that focus on particular KPIs relevant to those segments. This level of customization empowers users to monitor performance more effectively and make informed decisions based on the metrics that matter most to their specific context.

Other components, while facilitating data handling and visualization in various ways, do not provide the same level of customization regarding metrics. For example, Text iQ is primarily concerned with analyzing qualitative data from open-text responses, and Data Visualization focuses on the graphical representation of data rather than metric customization. Survey Flow manages the structure of surveys but does not directly contribute to metric customization in dashboard reporting.