Which team focuses on building custom solutions that enhance product functionality?

The Engineering Services Team is primarily responsible for building custom solutions that enhance product functionality. This team typically engages directly with clients or projects to develop tailored offerings that meet specific needs, often going beyond standard features to create unique solutions that add value to the product. Their expertise allows them to understand the intricacies of both the client’s requirements and the capabilities of the product, enabling them to innovate and improve functionality effectively.

In contrast, the other teams have distinct roles that do not center around the development of custom solutions. The Customer Support Team focuses on assisting users and resolving issues related to the use of the product, making sure that client inquiries are handled properly. The Development Team is primarily concerned with creating new software features or improvements based on predetermined specifications, rather than customizing existing functions for individual clients. Quality Assurance is responsible for testing and ensuring the product meets defined standards before it is released, thus they do not engage in solution customization either.