Which ticket workflows allow automatic actions to be executed? (Select all that apply.)

The correct answer pertains to "Updating ticket status," as this workflow involves actions that can be automated based on specific triggers or conditions in the ticketing system. When certain criteria are met, the system can automatically change the status of a ticket, which helps streamline operations and ensures that the tickets reflect their current state without requiring manual input. This automation is particularly useful in managing ticket queues efficiently and ensuring timely updates to both team members and stakeholders about the status of various issues.

The other workflows mentioned, although they could be related to ticket management, do not inherently imply the execution of automatic actions. For example, while assigning a ticket could theoretically be automated, it often requires human oversight or input based on various situational factors, such as workload balance. Notifying stakeholders can also be automated in specific systems, but it is not universally applicable, as it often involves manual decisions about when to notify and whom to include in communications. Reviewing ticket history is primarily a manual task that involves looking back at past interactions and cannot be executed automatically. Thus, among the listed options, updating ticket status stands out as a clear example of a workflow conducive to automation.